Stakeholders

Key Issues

Communication Channels (Frequency)

Customers

• Enhancing customer satisfaction
• Strengthening product safety and quality management
• Incorporating customer feedback
• Improving product price competitiveness

• Customer satisfaction survey
• Sales channels (Ongoing)
• Website
• SNS (Ongoing)
• Offline exhibitions

Partners/Suppliers

• Mutual growth and cooperation with partners
• Supply Chain ESG Management
• Improving working conditions
• Fair trade

• Survey
• Website (Ongoing)
• Site visits (As needed)
• Partner meetings/conferences

Employees

• Work-life balance
• Strengthening workplace safety and health
• Fair performance evaluation and compensation
• Enhancing employee capabilities
• Employee human rights and diversity
• Labor-Management relations

• Labor-Management Council (Quarterly)
• Occupational Safety and Health Committee (Quarterly)
• Internal intranet bulletin board (Ongoing)
• Grievance handling channels (Ongoing)

Local Communities

• Social contribution activities such as donations and volunteering
• Revitalizing the local economy

• Social contribution activities (Ongoing)
• Local community organizations and groups (Ongoing)
• Listening to local opinions and recruitment promotion (Ongoing)

Shareholders & Investors

• Sound corporate governance
• Protecting shareholder rights and interests
• Clear value creation

• Corporate disclosures (Ongoing)
• Regular general meeting of shareholders (Annually)
• IR site (Ongoing)